Willard Dental Reservation & Policies

Please provide 24 business hours’ notice (Mon–Thu) to change or cancel your reservation. Call or text 972-964-1855 as soon as you know you need a change.

To secure your reservation, we keep a card on file via our secure, PCI-compliant payment processor. We do not store full card numbers on our systems. Your card may be used for:
• Late-change / no-show fees per this policy
• Deposits for longer procedures (when applicable)
• Remaining balances after insurance processes claims (you’ll receive an itemized receipt)
You may update your card at any time; declining a card on file may require prepayment. We protect your information in accordance with HIPAA.

• Late cancellation: Less than 24 business hours’ notice

• No-show: Missed reservation without notice

• Fees (processed the day of the reservation):
  • Doctor visit: $150
  • Hygiene visit: $75

A card on file is required to secure your initial reservation. A late change or no-show results in a full charge for the new patient exam, X-rays, and consultation (non-refundable).

To honor the next patient’s time, late arrivals may be shortened or rebooked. Associated fees may apply if the visit cannot be completed.

We understand that emergencies and illness happen. Please contact us promptly—exceptions may be made at our discretion.